State Farm® Insurance Agent Ella Yelkin

"Oleksandr Mashchenko is a perfect specialist in his field, thank you for amazing service and much appreciate your help!"

"I opened insurance in another office, but when I saw Ella's office, I called and a girl named Dilya answered the phone, answered all my questions and I was convinced that the best service is in this office, I plan to change the Agent. If you are looking for the best service and the best insurance, contact this office."

"I do not recommend, incompetent staff, they hang up the phone, it is impossible to find the director for weeks, very bad service"

"Eugene provided outstanding service—he was able to secure a better deal for three vehicles than I was previously paying for just two. I highly recommend him. Thank you, Eugene!"

"Daniel provided me with great service in making changes to my policy. Great service."

"I would like to thank State Farm for their quality service, and especially the girl who helped me, Yana. Thanks to her, I was able to deal with the payment and several other important issues. She explained everything clearly and with patience. Thank you for your help and professionalism!"

"Alex was fantastic to work with! He helped me with a quote for my Mazda CX-5 and gave me the best price I could find. Super professional and made the whole process easy. Highly recommend!"

"Had the pleasure of having Eugene handle my account on more than 1 occasion. Simple, direct, no nonsense and never any issues. Grateful for responsiveness and clarity. Would definitely recommend."

"They give very good rates for my car insurance i recommended this office very good service. Thanks"

"Very unprofessional, staff not equipped to handle business. Also, very rude over the phone."

"Stay away from this office. Not only they significantly overcharge, it will take you months to cancel your policy which they will keep charging you for."

"They are all professional staff."

"Все в этом офисе оферисты и машеники вообще не рекомендую с ними работать по жалеешь потом будет поздно не делайте с ними не какого контракта или страховку."

"Good Good. Work"

"I was charged significantly higher amount for my car insurance for three months. Communication with Eugene, Zion and Alex at the office were not just fruitless, they were absolutely frustrating and it felt like these people instead of trying to resolve the issue enjoyed my frustration and verbally abused me. They also refused to allow me to speak to Ella Yelkin directly making up different reasons for refusal. The issue was resolved by Ella and it only required a day to do it ( I have been trying to resolve the issue from September, 2024 to March 2025 through incompetent agents)."

"Had to get a vehicle replacement insurance policy on Saturday. Called the office , Max picked up the phone , answered all my questions and I had my new vehicle insurance policy within 10 minutes. Max is a real professional. I highly recommend Max and Ella Yelkin State Farm office ."

"I can't believe how utterly incompetent and disrespectful the people at Ella Yelkin's office are! My policy was terminated back in October 2024, yet they have continued to charge me month after month without fail. Every time I reach out to them, they just keep sending me the same form to sign, all the while continuing to take my money without providing any solution. They pass me around from one unhelpful representative to another, using rude and disrespectful language! Do yourself a favor and steer clear of this office at all costs! Milana"

"Пока 3 дырки вам в погонах со звездочками. Посередине . Вопрос прост - я вам позвонил и сказал что нужна страховка на авто. Какой то парень сказал «без проблем, кидайте в смс права и модель авто на этот же номер и мы вам перезвоним». Ни звонка ни привета. Только до свидания. Вы там либо ржете над моим фото на правах либо воруете личное инфо клиентов. Так чем вы занимаетесь? Спасибо заранее за ответ."

"I am happy with the service and the price. Thank you"

"I recently had the pleasure of working with Max Ivanov from Ella Yelkin Agency (Sate Farm), and I couldn't be more satisfied with the service I received. From the very beginning, Max was professional, knowledgeable, and genuinely interested in helping me find the best coverage for my needs. And b/w i called after business hours."

"Очень рад что выбрал State Farm!Лучшую страховую компанию!Особую благодарность хочу выразить сотруднику компании Максиму Иванову!!!"

"❤️❤️❤️"

"dealing with Max was the best experience ever!!!!!"

"I work with this office. It is great to deal with Alex. Great performance. Nothing useless, all on target. Exceptional communication and attitude. All key points are explained. Great job. Thanks a lot."

"SUPERB SERVICE BY DANIEL:)"