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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gennadiy Ivashchenko

Gennadiy Ivashchenko

May 13, 2025

5  out of  5
rating by Gennadiy Ivashchenko
"Oleksandr Mashchenko is a perfect specialist in his field, thank you for amazing service and much appreciate your help!"
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Binigul Seidakhmetova

May 13, 2025

5  out of  5
rating by Binigul Seidakhmetova
"I opened insurance in another office, but when I saw Ella's office, I called and a girl named Dilya answered the phone, answered all my questions and I was convinced that the best service is in this office, I plan to change the Agent. If you are looking for the best service and the best insurance, contact this office."
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Yevgen UKR

May 12, 2025

1  out of  5
rating by Yevgen UKR
"I do not recommend, incompetent staff, they hang up the phone, it is impossible to find the director for weeks, very bad service"
Profile photo of Vlad Khovan

Vlad Khovan

May 12, 2025

5  out of  5
rating by Vlad Khovan
"Eugene provided outstanding service—he was able to secure a better deal for three vehicles than I was previously paying for just two. I highly recommend him. Thank you, Eugene!"
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Sav Pirate

May 9, 2025

5  out of  5
rating by Sav Pirate
"Daniel provided me with great service in making changes to my policy. Great service."
We responded:
"Thank you Sav for your review. Daniel works hard to meet customer expectations. "
Profile photo of Христя Семків

Христя Семків

May 9, 2025

5  out of  5
rating by Христя Семків
"I would like to thank State Farm for their quality service, and especially the girl who helped me, Yana. Thanks to her, I was able to deal with the payment and several other important issues. She explained everything clearly and with patience. Thank you for your help and professionalism!"
We responded:
"Thank you Christia, we appreciate your review. Yana works hard to help our customer and your review is important. "
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Eugene Hretski

May 9, 2025

5  out of  5
rating by Eugene Hretski
"Alex was fantastic to work with! He helped me with a quote for my Mazda CX-5 and gave me the best price I could find. Super professional and made the whole process easy. Highly recommend!"
We responded:
"Thank you Eugene for your review. Alex works hard to help customers and your kind words are appreciated "
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Solo Whisper

May 7, 2025

5  out of  5
rating by Solo Whisper
"Had the pleasure of having Eugene handle my account on more than 1 occasion. Simple, direct, no nonsense and never any issues. Grateful for responsiveness and clarity. Would definitely recommend."
We responded:
"Thank you Solo Whisper 😀"
Profile photo of Afzal Vasihanov

Afzal Vasihanov

April 21, 2025

5  out of  5
rating by Afzal Vasihanov
"They give very good rates for my car insurance i recommended this office very good service. Thanks"
We responded:
"Thank you Afzal for your review "
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Jalon

April 2, 2025

1  out of  5
rating by Jalon
"Very unprofessional, staff not equipped to handle business. Also, very rude over the phone."
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Mike

March 15, 2025

1  out of  5
rating by Mike
"Stay away from this office. Not only they significantly overcharge, it will take you months to cancel your policy which they will keep charging you for."
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tamar pruidze

March 14, 2025

5  out of  5
rating by tamar pruidze
"They are all professional staff."
We responded:
"Thank you Tamar!"
Profile photo of Evgenii Reytov

Evgenii Reytov

March 13, 2025

1  out of  5
rating by Evgenii Reytov
"Все в этом офисе оферисты и машеники вообще не рекомендую с ними работать по жалеешь потом будет поздно не делайте с ними не какого контракта или страховку."
Profile photo of Yefim Zemelshteyn

Yefim Zemelshteyn

March 10, 2025

5  out of  5
rating by Yefim Zemelshteyn
"Good Good. Work"
We responded:
"Thank you Yefim"
Profile photo of Svetlana Rozenberg

Svetlana Rozenberg

March 4, 2025

1  out of  5
rating by Svetlana Rozenberg
"I was charged significantly higher amount for my car insurance for three months. Communication with Eugene, Zion and Alex at the office were not just fruitless, they were absolutely frustrating and it felt like these people instead of trying to resolve the issue enjoyed my frustration and verbally abused me. They also refused to allow me to speak to Ella Yelkin directly making up different reasons for refusal. The issue was resolved by Ella and it only required a day to do it ( I have been trying to resolve the issue from September, 2024 to March 2025 through incompetent agents)."
Profile photo of Leon Rybak

Leon Rybak

February 23, 2025

5  out of  5
rating by Leon Rybak
"Had to get a vehicle replacement insurance policy on Saturday. Called the office , Max picked up the phone , answered all my questions and I had my new vehicle insurance policy within 10 minutes. Max is a real professional. I highly recommend Max and Ella Yelkin State Farm office ."
We responded:
"Leon, thank you for your review of Max’s work, it is important for us to know that we are appreciated "
Profile photo of Milana Balcaitis

Milana Balcaitis

February 13, 2025

1  out of  5
rating by Milana Balcaitis
"I can't believe how utterly incompetent and disrespectful the people at Ella Yelkin's office are! My policy was terminated back in October 2024, yet they have continued to charge me month after month without fail. Every time I reach out to them, they just keep sending me the same form to sign, all the while continuing to take my money without providing any solution. They pass me around from one unhelpful representative to another, using rude and disrespectful language! Do yourself a favor and steer clear of this office at all costs! Milana"
We responded:
"I am sorry to hear about your experience with our office. Certain policies require signature on the cancellation forms. As of right now, all your policies are terminated."
Profile photo of Remy Arr

Remy Arr

January 27, 2025

3  out of  5
rating by Remy Arr
"Пока 3 дырки вам в погонах со звездочками. Посередине . Вопрос прост - я вам позвонил и сказал что нужна страховка на авто. Какой то парень сказал «без проблем, кидайте в смс права и модель авто на этот же номер и мы вам перезвоним». Ни звонка ни привета. Только до свидания. Вы там либо ржете над моим фото на правах либо воруете личное инфо клиентов. Так чем вы занимаетесь? Спасибо заранее за ответ."
We responded:
"Remy, I am sorry to hear your complaint. I went through all texts in past few days and didn’t see anything from you. It’s important that you text to 7186461414. Please resend and I will personally take care of you. "
Profile photo of Sergey Mukhamedshin

Sergey Mukhamedshin

January 24, 2025

5  out of  5
rating by Sergey Mukhamedshin
"I am happy with the service and the price. Thank you"
We responded:
"Thank you Sergey for your review. "
Profile photo of Leonid Ostromukhov

Leonid Ostromukhov

January 18, 2025

5  out of  5
rating by Leonid Ostromukhov
"I recently had the pleasure of working with Max Ivanov from Ella Yelkin Agency (Sate Farm), and I couldn't be more satisfied with the service I received. From the very beginning, Max was professional, knowledgeable, and genuinely interested in helping me find the best coverage for my needs. And b/w i called after business hours."
We responded:
"Thank you Leonid for your review. Max is working hard to provide best quality service and is happy to hear good feedback "
Profile photo of Valentyn Dukhlenko

Valentyn Dukhlenko

January 18, 2025

5  out of  5
rating by Valentyn Dukhlenko
"Очень рад что выбрал State Farm!Лучшую страховую компанию!Особую благодарность хочу выразить сотруднику компании Максиму Иванову!!!"
We responded:
"Thank you Valentin for your review. Maksym is working hard to provide best quality service and is happy to read good feedback "
Profile photo of Oksana Kar

Oksana Kar

January 16, 2025

5  out of  5
rating by Oksana Kar
"❤️❤️❤️"
We responded:
"Thank you Oksana ❤️❤️❤️"
Profile photo of Joseph Wilshanski

Joseph Wilshanski

December 31, 2024

5  out of  5
rating by Joseph Wilshanski
"dealing with Max was the best experience ever!!!!!"
We responded:
"Thank you Joseph for your support "
Profile photo of Alex R

Alex R

December 11, 2024

5  out of  5
rating by Alex R
"I work with this office. It is great to deal with Alex. Great performance. Nothing useless, all on target. Exceptional communication and attitude. All key points are explained. Great job. Thanks a lot."
We responded:
"Thank you Alex for your good review. "
Profile photo of Julia Ivelashvili

Julia Ivelashvili

December 10, 2024

5  out of  5
rating by Julia Ivelashvili
"SUPERB SERVICE BY DANIEL:)"
We responded:
"Thank you Julia, Daniel is working hard to provide best service "